01 / After hours

Enquiry Cover

Nobody answers after five.

No new phone, no new number if you don't want one, nothing to learn. You tell us how you want calls handled once, and it just runs.

£79 /month, flat · £150 one-off setup

How it works

The actual process.

01
You call, we listen
A 15-minute call to learn how you actually want calls handled: what's urgent, what can wait, when to put someone straight through to you. Same day.
02
We write your call script
Sent back to you to check and tweak before anything goes live. 1–2 working days.
03
We test it together
A real test call, so you hear exactly what a customer would hear before it ever answers for real.
04
Line goes live
Your existing number forwards in, or we set up a new one, your choice. Live within a week of sign-off.
05
Live cover, day and night
Missed calls and messages picked up, name/number/job/postcode texted straight to your phone. Ongoing, flat monthly fee.

Worth knowing

Not a call centre reading a script at every trade, it's built around how you specifically want calls handled.
Forwarding your number doesn't mean losing it. You keep it; we just pick up what you'd otherwise miss.
One flat monthly fee, no per-minute charges, unlike most human answering services.

No, most people forward their existing number. If you'd rather have a separate line for it, we can set that up instead.

Texted to your phone within a minute or two of the call: name, number, job, and postcode, ready to call back.

You tell us what counts as urgent on the setup call, and those get put straight through to you instead of just logged.

Yes, this only picks up what you miss. Answer normally when you can; it's just the safety net for the rest.